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Services

We customize our services to your specific business and technology challenges. A sampling of our services include:

  • Application Systems Selection
    We can help you define, evaluate and select new systems, identifying your critical needs and key criteria for the optimal technology solutions for your business. We have expertise with a large number of ERP, distribution, supply chain, CRM and various other applications across a range of industries.

  • Communications and Technology Infrastructure Selection
    After gaining an understanding of your existing technology infrastructure we will work with you to identify existing technology constraints, business needs and growth opportunities, as well as any planned application deployments. Using this knowledge we will help you define key requirements for your Voice Over Internet Protocol (VOIP) telephone systems and communications, carrier services, servers, routers, firewalls, VPN's, workstations, licensing and ISP/hosting services. We then help you identify and manage the implementation of the technologies that will meet your business goals.

  • Implementation Management
    We will develop a detailed implementation plan for the project incorporating our proven approaches with the selected vendor approach. We’ll help you prepare for and execute a structured conference room pilot, managing the organizational change process and staying focused on the desired future state. Our approach will result in detailed internal policies and procedures leading to personalized training for all end users. Our detailed plan will also include technical infrastructure planning, installation and tuning, data migration planning and execution, as well as interface development and testing, and modification development and testing, if absolutely essential.

  • Assessments
    We can help you assess various elements of your business system. These may include a functional issue such as bottlenecks in the order entry system or an inventory shrinkage issue. Technical assessments may include performance, expansion, or integration analysis. Our assessment services result in an action plan focused on your most critical next steps.

  • Business Process Improvement
    We can evaluate and improve existing processes and enhance the use of currently installed systems, helping you leverage your existing technology investments. We will help identify areas for improvement and make sure you achieve your objectives. Process improvement is also a key part of our new system implementation management services.
  • Alignment of the Information Technology Group With Business Needs and Direction
    As companies change strategies, refocus or expand, we can help restructure the IT organization projects, positions, roles and responsibilities to ensure they align with the business priorities. This includes assessing functions that are or should be outsourced.

  • Value-based Procurement Support for Information Technology Purchases, Leases, and Outsourcing
    We help our clients obtain fair pricing, business terms and conditions and help insure purchases are compatible with existing resources and technologies. Our understanding of your technology and business environment, combined with our experience working with many different vendors, allow us to make sure you receive the vendor commitments essential to your long-term success.
  • eBusiness Strategy and Readiness Assessment
    As you consider expanding your internet initiatives, we work with you to identify and evaluate opportunities and constraints to achieving your business initiatives. We help build a plan and framework to support your objectives.
  • Business Continuity and Disaster Recovery Planning
    If you need a simple review of your backup and recovery practices, a Disaster Recovery Plan for your technology, or a complete Business Continuity Plan to protect your organization, we can help. We work with you to assess your risks, identify strategies and practices to help minimize the risks, and implement the appropriate solution.
  • Web Site Definition and Selection of Development Partners
    We work with you to define the breadth and depth of your web site development initiative, identifying and prioritizing what you will need to meet your current and future business objectives We then use these needs to identify the necessary technologies and an appropriate web development partner.
  • Information Technology Staffing and Recruiting
    We help our clients locate personnel who are truly qualified to meet company needs. We summarize the specific needs for a position and screen candidates to company selection criteria. We will identify qualified candidates to recommend for participation in your organization's final interviewing procedures.

No two projects are the same. After sizing up your situation, we will provide a tailored work-plan designed to explicitly address your business needs.

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