We customize our services to your specific business and
technology challenges. A sampling of our services include:
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Application Systems Selection
We can help you define, evaluate and select new systems, identifying
your critical needs and key criteria for the optimal technology
solutions for your business. We have expertise with a large number
of ERP, distribution, supply chain, CRM and various other applications
across a range of industries.
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Communications and Technology Infrastructure
Selection
After gaining an understanding of your existing technology
infrastructure we will work with you to identify existing technology
constraints, business needs and growth opportunities, as well as
any planned application deployments. Using this knowledge we will
help you define key requirements for your Voice Over Internet Protocol
(VOIP) telephone systems and communications, carrier services, servers,
routers, firewalls, VPN's, workstations, licensing and ISP/hosting
services. We then help you identify and manage the implementation
of the technologies that will meet your business goals.
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Implementation Management
We will develop a detailed implementation plan for the
project incorporating our proven approaches with the selected vendor
approach. We’ll help you prepare for and execute a structured
conference room pilot, managing the organizational change process
and staying focused on the desired future state. Our approach will
result in detailed internal policies and procedures leading to personalized
training for all end users. Our detailed plan will also include
technical infrastructure planning, installation and tuning, data
migration planning and execution, as well as interface development
and testing, and modification development and testing, if absolutely
essential.
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Assessments
We can help you assess various elements of your business
system. These may include a functional issue such as bottlenecks
in the order entry system or an inventory shrinkage issue. Technical
assessments may include performance, expansion, or integration analysis.
Our assessment services result in an action plan focused on your
most critical next steps.
- Business Process Improvement
We can evaluate and improve existing processes and enhance the use
of currently installed systems, helping you leverage your existing
technology investments. We will help identify areas for improvement
and make sure you achieve your objectives. Process improvement is
also a key part of our new system implementation management services.
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Alignment of the Information Technology
Group With Business Needs and Direction
As companies change strategies, refocus or expand, we can help restructure
the IT organization projects, positions, roles and responsibilities
to ensure they align with the business priorities. This includes
assessing functions that are or should be outsourced.
- Value-based Procurement Support for Information
Technology Purchases, Leases, and Outsourcing
We help our clients obtain fair pricing, business terms and conditions
and help insure purchases are compatible with existing resources and
technologies. Our understanding of your technology and business environment,
combined with our experience working with many different vendors,
allow us to make sure you receive the vendor commitments essential
to your long-term success.
- eBusiness Strategy and Readiness Assessment
As you consider expanding your internet initiatives, we work with
you to identify and evaluate opportunities and constraints to achieving
your business initiatives. We help build a plan and framework to support
your objectives.
- Business Continuity and Disaster Recovery Planning
If you need a simple review of your backup and recovery practices,
a Disaster Recovery Plan for your technology, or a complete Business
Continuity Plan to protect your organization, we can help. We work
with you to assess your risks, identify strategies and practices to
help minimize the risks, and implement the appropriate solution.
- Web Site Definition and Selection of Development Partners
We work with you to define the breadth and depth of your web site
development initiative, identifying and prioritizing what you will
need to meet your current and future business objectives We then use
these needs to identify the necessary technologies and an appropriate
web development partner.
- Information Technology Staffing and Recruiting
We help our clients locate personnel who are truly qualified to meet
company needs. We summarize the specific needs for a position and
screen candidates to company selection criteria. We will identify
qualified candidates to recommend for participation in your organization's
final interviewing procedures.
No two projects are the same. After sizing up your situation,
we will provide a tailored work-plan designed to explicitly address
your business needs. |